[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: ACD routing rejection rate calculator

To: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>
Subject: Re: ACD routing rejection rate calculator
From: Done-By Oussama Hammami <oussama.hammami@switzernet.com>
Date: Mon, 09 Nov 2009 12:31:15 +0100
Fcc: imap://projects%3Aswitzernet.com@mail.switzernet.com/INBOX/Sent
In-reply-to: <4ADDE97F.70004@switzernet.com>
References: <4ADDE97F.70004@switzernet.com>
User-agent: Thunderbird 2.0.0.23 (Windows/20090812)

Done

On 2009-10-20 18:46, Task-By Emin Gabrielyan wrote:

http://switzernet.com/public/091020-acd-routing/
http://unappel.ch/public/091020-acd-routing/

Location of this task [routing by ACD 9,23]

References:
- ACD routing rejection rate calculator
  - From: Task-By Emin Gabrielyan <emin.gabrielyan@switzernet.com>

Prev by Date: Re: comparison of ACD before and after activation of ACD routing
Next by Date: #2 ACD report4 8/8, dynamic intervals and accurate rejection algorithm
Previous by thread: ACD routing rejection rate calculator
Next by thread: Modifie la structure de la base "acd_armenia"
Index(es):
- Date
- Thread